§ 01 · Each customer apart
Give each customer their own agent, private from the start.
A customer asks for an agent.
Set up by hand, one customer's agent can end up beside another customer's data.
Pick OpenClaw, Hermes Agent or another agent from the catalog. It starts private, behind your panel sign-in, on that customer's own network. Its passwords and AI keys sit in that customer's vault compartment.
§ 02 · Own sign-in
Customers open their agents with their own sign-in.
The customer's team wants the agent every day.
If every login and restart goes through you, the agent becomes one more ticket queue.
Invite the customer's team to their own portal. They see only their own apps, open each agent from there and restart it where you allow it.
§ 03 · Day to day
Know when an agent needs you.
An agent stops answering on a Monday morning.
The customer waits while someone works out which server it runs on.
The panel flags what needs attention in each app and opens its logs. Alerts reach your team by email, Slack, Discord or Telegram.
Autofix restarts an unhealthy app up to three times, then alerts your team. You switch it on or off.
§ 04
Agents and agent builders in the catalog
OpenClaw
Tool-using agents with a gateway API, in a secure profile.
Hermes Agent
An agent runtime with its own web dashboard.
OpenHands
A coding agent that writes and tests code in its container.
DeerFlow
Plans long tasks, researches and writes reports.
n8n
Visual workflow automation with many integrations.
Dify
A visual builder for chatbots, RAG and agents.
§ 05
Good to know
- The catalog lists what we package. Test each agent before you sell it.
- Some agents also ask for their own login.
- Hermes Agent and OpenHands always stay behind your panel sign-in. Publishing an agent can't be undone yet.
- Requests to an outside AI service leave your server.
- The panel and the server itself remain trusted.
§ 06
Questions about agents
Can an agent answer on WhatsApp or Telegram?
OpenClaw links one WhatsApp number by QR code, with one allowed sender and groups off. It also takes a Telegram bot token. Hermes Agent connects channels in its own dashboard.
Which AI does an agent use?
For agents that support it, you choose the route at deploy: the customer's key, your metered key or a local model. Others take a key in the deploy form or inside the app. About managed private AI
Can an agent reach the server it runs on?
Each agent runs in containers of its own, under a privilege baseline. They reach the server itself only on web ports and DNS, plus ports you list.